Life can be really difficult and things can feel out of our control
How you are feeling?
a safe space
Understanding
Self-harm
Are You a Young Person Looking for Help?
With the right support you can find your way forward
About Self-harm and Suicide
Understand more about self-harm.
Staying safe online: Child sexual exploitation
Learn the warning signs.
Lots of things in life are really difficult, and out of our control. Sometimes things can build up and feel too much.
It’s hard to know what to do with these feelings. Letting them out can be really difficult. But holding them in can get overwhelming and sometimes we hurt ourselves as a way of coping.
Here’s some questions you can go through to help better understand how you are feeling
Find help and support with these Apps
Calm Harm
A free app providing support and strategies to help you resist or manage the urge to self-harm.
Tellmi
A free app fully-moderated community where you can share your problems, get support and help other people too.
Find a service near you so you feel safe to talk
Select your area below to see a list of confidential services within your borough.
Kingston
South London Partnership CAMHS Crisis Line:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Jigsaw4u
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
Richmond
Off the Record
A free and confidential – walk in – counselling service for young people
Call: 020 8744 1644
Email: [email protected]
For more information:
Free2B
Free2B Alliance is a London based community organisation, supporting LGBTQ+ young people and their parents.
For more information:
South London Partnership CAMHS Crisis Line:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Jigsaw4u
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
Wandsworth
The Well Centre
A health hub offering free physical & emotional wellbeing support in person, over the phone or online.
Call: 020 8473 1581
Email: [email protected]
For more information:
Free2B
Free2B Alliance is a London based community organisation, supporting LGBTQ+ young people and their parents.
For more information:
South London Partnership CAMHS Crisis Line:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Jigsaw4u
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
Merton
Off the Record
Counselling, information and advice service for young people.
Call: 020 7154 1040
Email: [email protected]
For more information:
Catch 22
Providing support for alcohol & drug use, emotional support, health screening, housing support and child exploitation.
Call: 020 3701 8641
Email: [email protected]
For more information:
Jigsaw4u
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
St Mark's Family Centre
Emotional health and wellbeing information and advice.
Call: 020 8640 9595
Email: [email protected]
New Church Hall
28 St Mark's Road
Mitcham, Surrey CR4 2LF
Merton Safeguarding Children Single Point of Access
Call: 020 8545 4226 or 020 8545 4227
Out of hours / Emergency Duty Team:
020 8770 5000
South London Partnership CAMHS Crisis Line:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Sutton
Jigsaw4u
Specialist emotional and therapeutic support to help children and families overcome complex challenges like bereavement, trauma, and school avoidance.
Call: 020 8687 1384
Email: [email protected]
For more information:
Off the Record
Jump Start for parents and carers.
Call: 020 8680 8899
Email: [email protected]
For more information:
Off the Record
Online counselling for individuals aged 11 to 25.
Call: 020 8680 8899
Email: [email protected]
For more information:
Sutton Children's First Contact Service
Call: 020 8770 6001
Out of hours: 020 8770 5000
Email: [email protected]
South London Partnership CAMHS Crisis Line:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Croydon
Croydon Drop In
Provides counselling, outreach, advice, rights and advocacy.
Call: 020 8680 0404
Email: [email protected]
For more information:
Off the Record
Mental health support for young people. In person Counselling (14-25 yrs), Online Counselling (11-25 yrs), a support line (for anyone) and counselling in schools (5-18 yrs).
Call: 020 7154 1040
Support Line (Mon–Fri, 3–6pm): 0800 980 7475
For more information:
South London Partnership CAMHS Crisis Line:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Mental Health Support Team in schools.
Delivers a whole‑school approach by providing early mental health interventions and individual and group support for pupils, families and school staff.
For more information:
16+ Young People's Service
Help and support if you are a care experienced young person and live in Croydon.
During Office Hours
(Mon – Fri 9am-5pm)
Call: 020 8760 5519
Emergency out of hours support: 020 8726 6400
Email: [email protected]
For more information:
Multi Agency Safeguarding Hub (MASH)
During Office Hours
(Mon – Fri 9am-5pm)
Call: 020 8255 2888
Out of hours Call our
Emergency Duty Team (EDT) on:
020 8726 6400
Email: [email protected]
Jigsaw4u
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
Change Grow Live (CGL)
We will provide you with one-to-one support based in the community. We also work out of schools, Croydon Colleges, and other venues and can keep in touch by phone. Get in touch and we can talk you through the process and answer any questions you have.
Email: [email protected]
For more information:
Anima Youth
Specialist girls youth services supporting young women. Serving Surrey, Croydon, Bromley, Sutton and South London.
Email: [email protected]
For more information:
General Services
The Mix
Essential support for under 25s. Free short-term counselling service available.
Opening times: 3pm - 12am, seven days a week
Text chat: 85258
Kooth
Online well-being community. Free 1-2-1 online counselling.
Shout
UK’s 24/7 Crisis text service for mental health support.
Text: Shout 85258
Be Headstrong
Mental wellbeing project for young people offering resources, advice and support.
Young Minds
Self-harm factsheets for young people, parent helpline and webchat. You can call us for free on 0808 802 5544 from 9:30am – 4pm, Monday – Friday.
Alumina
Free online self-harm support for 11 – 19s.
Rape Crisis South London
Providing specialist, trauma-informed counselling and therapy for children and young people aged 4 to 25 who have experienced rape, child sexual abuse, sexual violence or related trauma.
Email: [email protected]