Often we can manage this and we cope the best we can.
a safe space
Understanding
Self-harm
Often we can manage this and we cope the best we can.
You might try distracting yourself, or hiding your feelings, hoping they’ll go away. But you can become overwhelmed and struggle to keep your feelings hidden.
We’re somehow expected to control these feelings or not show that we’re upset.
If we don’t know what to do with it all we might do things to hurt ourselves as a way of coping.
If any self-harm breaks your skin and causes injury, it’s important to keep it clean.
When we’re stressed, our negative inner voice is often louder than our positive one. If you can, try to hear how you talk to yourself.
We’re often much kinder to our friends than to ourselves and wouldn’t judge or shame them the way we do ourselves. How might you speak to a friend who is feeling like you are?
Talking to someone is getting support and can really help, but can feel very hard to do, when the things you need to say feel private, scary or embarrassing.
A trusted friend or adult is a good place to start.
You might be worried about how people will react to you. It’s true some people may not know what to say or do, but there are people who can listen and understand, and who won’t judge you or try to stop you. Keep trying until you find the right person.
It’s really important and OK to find ways to let these feelings out – in ways that don’t harm you or others. It can release the pressure and feel better, it also lets people know how you really are.
If you’re afraid you might do something to harm yourself, it’s important to find a way to safely share your feelings & get support.
Did you know crying releases similar chemicals to self-harm!
If you are feeling uncomfortable about this you can use the feelings resource (PDF) to help communicate how you are feeling.
Select your area below to see a list of confidential services within your borough.
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
A free and confidential – walk in – counselling service for young people
Call: 020 8744 1644
Email: [email protected]
For more information:
Free2B Alliance is a London based community organisation, supporting LGBTQ+ young people and their parents.
For more information:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
A health hub offering free physical & emotional wellbeing support in person, over the phone or online.
Call: 020 8473 1581
Email: [email protected]
For more information:
Free2B Alliance is a London based community organisation, supporting LGBTQ+ young people and their parents.
For more information:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
Counselling, information and advice service for young people.
Call: 020 7154 1040
Email: [email protected]
For more information:
Providing support for alcohol & drug use, emotional support, health screening, housing support and child exploitation.
Call: 020 3701 8641
Email: [email protected]
For more information:
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:

Emotional health and wellbeing information and advice.
Call: 020 8640 9595
Email: [email protected]
New Church Hall
28 St Mark's Road
Mitcham, Surrey CR4 2LF

Call: 020 8545 4226 or 020 8545 4227
Out of hours / Emergency Duty Team:
020 8770 5000
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Specialist emotional and therapeutic support to help children and families overcome complex challenges like bereavement, trauma, and school avoidance.
Call: 020 8687 1384
Email: [email protected]
For more information:
Jump Start for parents and carers.
Call: 020 8680 8899
Email: [email protected]
For more information:
Online counselling for individuals aged 11 to 25.
Call: 020 8680 8899
Email: [email protected]
For more information:

Call: 020 8770 6001
Out of hours: 020 8770 5000
Email: [email protected]
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Provides counselling, outreach, advice, rights and advocacy.
Call: 020 8680 0404
Email: [email protected]
For more information:
Mental health support for young people. In person Counselling (14-25 yrs), Online Counselling (11-25 yrs), a support line (for anyone) and counselling in schools (5-18 yrs).
Call: 020 7154 1040
Support Line (Mon–Fri, 3–6pm): 0800 980 7475
For more information:
Call: 0203 228 5980
Open: 9am – 11pm, 7 days a week
Out of hours: Call NHS 24/7 on 111 and select the mental health option.
If there is an immediate risk to life, call 999 or attend A&E.
For more information:
Delivers a whole‑school approach by providing early mental health interventions and individual and group support for pupils, families and school staff.
For more information:
Help and support if you are a care experienced young person and live in Croydon.
During Office Hours
(Mon – Fri 9am-5pm)
Call: 020 8760 5519
Emergency out of hours support: 020 8726 6400
Email: [email protected]
For more information:

During Office Hours
(Mon – Fri 9am-5pm)
Call: 020 8255 2888
Out of hours Call our
Emergency Duty Team (EDT) on:
020 8726 6400
Email: [email protected]
Providing a wide range of specialist mental health and wellbeing services that support children, young people and families across South West London.
Call: 020 8687 1384
Email: [email protected]
For more information:
We will provide you with one-to-one support based in the community. We also work out of schools, Croydon Colleges, and other venues and can keep in touch by phone. Get in touch and we can talk you through the process and answer any questions you have.
Email: [email protected]
For more information:
Specialist girls youth services supporting young women. Serving Surrey, Croydon, Bromley, Sutton and South London.
Email: [email protected]
For more information:
Essential support for under 25s. Free short-term counselling service available.
Opening times: 3pm - 12am, seven days a week
Text chat: 85258
Self-harm factsheets for young people, parent helpline and webchat. You can call us for free on 0808 802 5544 from 9:30am – 4pm, Monday – Friday.
Providing specialist, trauma-informed counselling and therapy for children and young people aged 4 to 25 who have experienced rape, child sexual abuse, sexual violence or related trauma.
Email: [email protected]